If you are a current or aspiring owner of a small, service-based business, this course was crafted for you.

80% of consulting clients that I turn away, I turn away for one reason: Their business is not ready (either structurally or financially) for my services.

But I love the little guys, and believe small business is the true backbone of the economy.

And it just so happened, almost all of these businesses needed the same system for driving and converting leads. So I created the BIY course in order to teach that system one-to-many.

the build it yourself course

Course Outline

Build a business from scratch (or optimize an existing one) and get your first (or burst of) clients in 45 days. This is an easy-to-follow, step-by-step process for existing and new business owners. New modules added as cohorts make requests.

    • Lesson 1.1: Welcome to the BIY Program

      • Introduction to the program and its goals.

      • Why this course was created and how it benefits service-based business owners.

      • Overview of the program structure and what to expect.

    • Lesson 1.2: Meet Your Instructor - Chiara

      • Brief introduction to Chiara’s background and expertise.

      • Explanation of why Chiara is qualified to teach this course.

      • Invitation to engage and ask questions throughout the program.

    • Lesson 1.3: The 4-Step Blueprint to Building Your Business

      • Understanding funnels

      • Overview of the 4-step process: Website, Google My Business, Email Nurture, Eventbrite.

      • Explanation of how each component fits into the overall strategy.

      • Benefits of following this structured approach for service-based businesses.

    • Lesson 1.4: Basic Revenue Modeling, Goal Setting & Planning Your W2 Exit

      • Introduction to revenue modeling and why it's important for service-based businesses.

      • Using a spreadsheet template to determine how many packages you need to sell to hit your revenue goals.

      • Planning a seamless exit from a W2 job, including setting financial goals and timelines for transitioning to full-time business ownership.

    • Lesson 2.1: Purchasing a Domain

      • How to choose a domain, where to purchase it, and how to check for trademarks.

      • Best practices for selecting a memorable and professional domain name.

    • Lesson 2.2: Basic Branding for Your Business

      • Introduction to branding essentials: logo, colors, typography, and overall visual style.

      • How to define your brand’s personality and visual identity.

      • Using AI tools to create logos, select color schemes, and design typography.

    • Lesson 2.3: Website Messaging Workshop

      • Step-by-step guide to crafting effective messaging for your website.

      • How to communicate your unique value proposition and connect with your target audience.

      • Using a worksheet to develop clear, compelling content for your site.

    • Lesson 2.4: Creating Freebies (Optional)

      • How to develop effective lead magnets that convert and why they are important for every business.

      • Examples of easy-to-implement lead magnets, such as e-books, checklists, and templates.

    • Lesson 2.5: Developing Your Website - Step by Step

      • Options for where to build a website (e.g., Squarespace, Wix).

      • How to easily build one yourself without coding, and options for outsourcing.

      • Crafting your website’s messaging using provided templates and worksheets.

    • Lesson 2.6: Integrating Booking Systems

      • How to set up online booking capabilities using Acuity or other tools.

      • Best practices for streamlining client scheduling and payment.

    • Lesson 2.7: Quality Control & Website Checklist

      • How to do quality control on your website before going live

      • What you need to include on your website to make it compelling.

      • Website Best Practices (Checklist)

    • Lesson 2.8: Launching the Site

      • How to turn the website live and conduct quality assurance to ensure everything is working smoothly.

    • Lesson 3.1: Understanding Google My Business (GMB) and Why It Matters

      • Explanation of GMB and its role in local search results.

      • Importance of ranking in the “snack pack” and driving traffic through GMB.

    • Lesson 3.2: Creating & Optimizing Your GMB Profile

      • How to set up your GMB profile correctly.

      • Tips for optimizing your profile to rank higher in local searches.

      • Gathering reviews and using them as trust signals for your business.

    • Lesson 3.3: Driving Traffic Through GBP

      • How to generate traffic through GBP until it becomes an automated source of customers.

    • Lesson 4.1: The Importance of Email Marketing for Service-Based Businesses

      • Explanation of why email is a key asset and how it provides direct access to clients.

      • Overview of Chiara's specific email strategy: onboarding, automated nurture, and manual newsletters.

    • Lesson 4.2: Fundamentals of Email Writing

      • How to write compelling emails, conduct A/B testing, choose good subject lines, and avoid spam filters.

    • Lesson 4.3: Creating Customized Onboarding Campaigns

      • How to develop different onboarding campaigns based on lead generation sources (e.g., Eventbrite, freebie downloads).

      • Crafting an initial sequence of 3-7 emails to engage and introduce new leads.

      • Tips for ensuring each onboarding series aligns with client needs and interests.

    • Lesson 4.4: Building a 90-Day Automated Drip Campaign

      • Setting up an automated 90-day email campaign to nurture leads.

      • Guidelines for writing 70% value-based content and 30% promotional content.

    • Lesson 4.5: Maintaining a Manual Newsletter

      • Creating ongoing newsletters (sent weekly or monthly) that keep your audience engaged.

      • How to use newsletter analytics to identify high-performing content and refine your strategy.

      • Leveraging successful newsletter content to improve your automated drip campaigns.

    • Lesson 4.6: Developing Funnels

      • How to create automated email campaigns that convert leads into paying customers.

    • Lesson 5.1: Why Eventbrite is a Powerful Tool for Lead Generation

      • Explanation of how hosting events can introduce potential clients to your services.

      • Overview of the benefits of workshops and webinars for attracting leads.

    • Lesson 5.2: Planning & Hosting Effective Workshops

      • How to choose topics that attract your ideal clients.

      • Step-by-step guide to setting up an Eventbrite event.

      • Tips for running engaging and successful workshops.

    • Lesson 5.3: Following Up with Attendees

      • How to transition event attendees into clients through effective follow-up.

      • Using Eventbrite workshops as a lead magnet to grow your email list.

    • Lesson 5.4: Additional Ways of Finding Customers

      • How to determine if other methods of finding clients are right for you, including a breakdown of costs and time required.

    • Lesson 6.1: Common Roadblocks & How to Navigate Them

      • Addressing technical difficulties, slow growth, and marketing challenges.

      • Adapting your strategy based on performance and feedback.

    • Lesson 6.2: Frequently Asked Questions

      • Answers to common questions about each step of the process.

      • Additional tips and advice for implementing the BIY strategy effectively.

    • Lesson 7.1: The Benefits of Partnerships for Service-Based Businesses

      • How partnerships can help expand your reach and credibility.

      • Different types of partnerships: referral agreements, collaborations, co-hosting events.

    • Lesson 7.2: Identifying and Approaching Potential Partners

      • Strategies for finding complementary businesses and services to partner with.

      • Tips for making a compelling pitch and initiating partnership discussions.

    • Lesson 7.3: Structuring Win-Win Partnership Agreements

      • Best practices for creating mutually beneficial agreements.

      • Examples of successful partnership models.

      • How to set clear expectations, responsibilities, and outcomes.

    • Lesson 7.4: Leveraging Partnerships for Long-Term Growth

      • Ways to use partnerships to boost lead generation, marketing, and brand recognition.

      • Maintaining strong, long-term relationships with partners.

    • Lesson 7.5: Scraping Google Listings for Cold Outreach

      • How to scrape listings from Google to create targeted lists for outreach.

      • Step-by-step guide on creating cold outreach lists.

      • Tips for crafting effective cold outreach emails that lead to partnerships or clients.

    • Lesson 8.1: The Power of PR & Podcasts for Service-Based Businesses

      • Why getting featured in media or on podcasts can help build your authority and brand.

      • Examples of how PR and podcast appearances can lead to new clients and partnerships.

    • Lesson 8.2: Crafting Your PR Pitch

      • How to create compelling pitches to get featured in blogs, magazines, and online publications.

      • Step-by-step guide to writing a press release.

      • Tips for building a media list and reaching out to journalists.

    • Lesson 8.3: Getting Booked on Podcasts

      • Strategies for identifying podcasts where your expertise will be valuable.

      • How to reach out to podcast hosts and get booked as a guest.

      • Preparing for interviews to ensure you deliver a clear and impactful message.

    • Lesson 8.4: Maintaining PR & Podcast Relationships

      • Building long-term relationships with media contacts and podcast hosts.

      • How to leverage your media appearances to attract more clients and opportunities.

Who is this course for?

Who is this course for?

“I love what I do, but want to scale and get more clients. I feel overwhelmed trying to figure all the marketing stuff by myself.

I wish someone could just tell me what to do so I don't waste time on the wrong things...

— small business owners

“I’m still working my day job but really want to go full-time with my side hustle because it feels like my calling. My priority is transitioning out of my W2 but I don’t want to jump blindly. I’d like to transition in a financially responsible way by replacing my income first.

— w2ers with a side hustle

“I have this idea for a business but no idea where to start. Entrepreurship is new to me. And I know I can probably piece everything together by watching hundreds of YouTube videos, but I get analysis paralysis. I just want someone to hand me a checklist.”

— A dreamer turning doer

Do you resonate with any of the quotes above?

The BIY course is specifically designed for small and local businesses offering 1:1 services (or those who are aspiring to run such a business).

From therapists and reiki healers, to stylists and firearm instructors, most of these service businesses need the same basic infrastructure: You need a way to generate leads (propsective customers), somewhere to drive those leads to, and a way of converting those leads into customers.

This one’s for you.

Launch or Optimize Your Service-Based Business in 45 days

THe Build it Yourself Program

COMING SOON

COMING SOON ✧